In-Patient Information

Upon arrival at the medical center, please go to the Patient Access Office. A member of our Admissions staff will verify that the necessary personal , medical, and financial information for your chart. The information on your chart is permanently recorded and is released only with written consent, except where required by law. A special identification band will be worn on your wrist and should remain there until after your discharge. During the admission process, a room assignment will also be made. Upon completion of the admission process, a medical center employee will escort you to the assigned room. A member of the nursing staff will explain the procedures of the floor, including operating instructions of the nurse call system.

Arrangements for a telephone and television are made for every patient at the time of admission based on preference. The following are details about the phone usage.

Dial "9" followed by the number to call anywhere in the local area.
• For long distance calls, dial "9", then "1", followed by the number you are calling. If the area code is other than 610, the operator will come on the line for billing information.
• Phone calls may not be charged to your hospital bill.
• Out of respect for your need to rest and for the needs of other patients in your room, please try to keep phone calls between 7 a.m. and 10 p.m.
• If you require a special telephone or a teletype phone, please alert the Phone Operators.

Billing Procedure For Radiology, Cardiology, Pathology, And Anesthesiology

Services of the medical center's radiologists, cardiologists, pathologists, and anesthesiologists must be billed separately from other hospital charges (Medicare Law, PL 89-87). This means that patients requiring service from our Radiology, Cardiology, Pathology, and/or Anesthesiology Departments will receive separate bills for each of these services.

Please understand that you are not being charged twice for the same service. Rather, there will be one bill reflecting physician charges for the professional services of the radiologist, cardiologist, pathologist, and/or anesthesiologist. This includes services such as interpretation and/or evaluation of x-rays or test results, written and oral consultation, and a separate bill reflecting the non-physicians portion of the medical center's charges. This includes equipment, film, supplies, services of technical personnel, etc.

We sincerely regret any inconvenience this requirement may cause and thank you for your understanding and cooperation. If you have any questions about your hospital bill, please contact our Billing Office at 610-378-2350. For questions regarding billing for professional services in radiology, cardiology, pathology, or anesthesiology, you may contact those departments using the following phone numbers: